R26 Numbers Disappearing

Doophone with Single Call Button
Moe123
Posts: 2
Joined: Mon Dec 31, 2018 4:58 am

R26 Numbers Disappearing

Postby Moe123 » Wed May 01, 2019 11:40 pm

Hi, I have an R26, and the IP addresses that I put in for it to call, keep disappearing after a few days. Do you know what is causing it?
Thank You

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Akuvox_Shirley
Posts: 85
Joined: Wed Apr 04, 2018 10:50 am

Re: R26 Numbers Disappearing

Postby Akuvox_Shirley » Tue May 07, 2019 7:52 pm

Hello sir,

May I know the firmware of your R26, please? It can be seen in its web interface>Status.
If it is the 26.31.x.x series, maybe it caused by its discovery mode. After reset or network reconnected, the device will turn to the discovery mode and configure it automatically and also clear the manual configuration.
Please kindly download the latest firmware version and go to its web interface>Network>Advanced> Connect setting. Then disable the discovery mode.
You can download the new firmware from http://forum.akuvox.com/viewtopic.php?f=61&t=330&p=1080#p1080

If any question, please contact us freely.

Best regards,


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