wall mount question for R26P

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stephenreda
Posts: 8
Joined: Tue Apr 24, 2018 5:26 am

wall mount question for R26P

Postby stephenreda » Sat May 12, 2018 6:05 pm

Quick question
These are the screws I got with the wall mount.
Image
I suppose the screws to slide the device over the wallmount are not included. What kind of screws do i need?
Image

Akuvox_Jon
Posts: 59
Joined: Wed Oct 11, 2017 11:32 am

Re: wall mount question for R26P

Postby Akuvox_Jon » Mon May 14, 2018 6:25 pm

Hi,

May I know where did you purchase our product please?

The screws should be included in accessories package if your device is a wall-mounted version.

So I need your distributor information, so that I can arrange corresponding sales to help you .

Best Regards.

stephenreda
Posts: 8
Joined: Tue Apr 24, 2018 5:26 am

Re: wall mount question for R26P

Postby stephenreda » Wed May 16, 2018 9:25 pm

Jon, i sent you some info via PM. Do you need more info?

Akuvox_Luke
Posts: 7
Joined: Thu Nov 24, 2016 10:20 am

Re: wall mount question for R26P

Postby Akuvox_Luke » Fri May 18, 2018 11:29 am

Hi,
Please double check if you can find the screws in the picture. If they are missing from the package, we will send them to you.


Thanks,
Regards.
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stephenreda
Posts: 8
Joined: Tue Apr 24, 2018 5:26 am

Re: wall mount question for R26P

Postby stephenreda » Fri May 25, 2018 12:17 am

I confirm these were not in the package

kr
Stephen

Akuvox_Luke
Posts: 7
Joined: Thu Nov 24, 2016 10:20 am

Re: wall mount question for R26P

Postby Akuvox_Luke » Fri May 25, 2018 5:33 pm

Hi,
Can you send your contact information to my email :[email protected] .



Thanks,
Best Regards.

stephenreda
Posts: 8
Joined: Tue Apr 24, 2018 5:26 am

Re: wall mount question for R26P

Postby stephenreda » Fri Jun 08, 2018 4:59 am

Hi Luke, could you check your inbox, i did not get any reaction.

kr

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Akuvox_Shirley
Posts: 85
Joined: Wed Apr 04, 2018 10:50 am

Re: wall mount question for R26P

Postby Akuvox_Shirley » Mon Aug 06, 2018 5:57 pm

Hi sir,

We have contacted our sales to help you with this issue.

Best regards.


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