recovery IT82

Indoor Monitor with Android System Ver: 6.0
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anvial
Posts: 5
Joined: Fri Jan 26, 2018 4:33 am

recovery IT82

Postby anvial » Fri Jun 29, 2018 11:19 am

After installing a third-party application the system has crashed, is it possible a recovery procedure?
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Akuvox_Shirley
Posts: 85
Joined: Wed Apr 04, 2018 10:50 am

Re: recovery IT82

Postby Akuvox_Shirley » Mon Jul 02, 2018 5:13 pm

Hi sir,

My name is Shirley, as a tech support of Akuvox technical team.

May I know what is the firmware version of your IT82 and what is the application you have installed, please?

Can the IT82 enter the web now?

Please try to reboot and reset the IT82 to the factory setting, the path is Advance-Reset.

Best regards.
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anvial
Posts: 5
Joined: Fri Jan 26, 2018 4:33 am

Re: recovery IT82

Postby anvial » Tue Jul 03, 2018 11:06 am

I tried to install google play and google play framework, after several attempts I managed to restore, but I would like to install google play, is it possible?
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Akuvox_Shirley
Posts: 85
Joined: Wed Apr 04, 2018 10:50 am

Re: recovery IT82

Postby Akuvox_Shirley » Mon Aug 06, 2018 5:56 pm

Hi sir,

You need to install the Google Services Framework and Google Play Service as well, and then the google play can run normally.

If you have any further question, please let us know.

Best regards.
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